Privacy Policy

1. Introduction

Welcome to 3DBae. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for uploading, customizing, and embedding interactive 3D models.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

When you register for an account, we collect:

• Email address
• Name
• Password (stored in encrypted form)
• Account preferences

Payment Information

For premium subscriptions, we collect payment information. We use trusted third-party payment processors who collect and process your payment information. We do not store complete credit card details on our servers.

Content You Upload

We collect and store the 3D models and related data that you upload to our platform, including:

• 3D model files (GLB format)
• Project names and descriptions
• Customization settings for your 3D scenes
• Any images or textures you upload for use with your models

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing the Service: To create and maintain your account, store and process your 3D models, and provide the interactive 3D viewing functionality.
• Processing Payments: To process subscription payments and manage billing.
• Communication: To respond to your inquiries, provide customer support, and send important service-related notifications.
• Service Improvement: To analyze usage patterns, troubleshoot technical issues, and improve our platform's functionality.
• Marketing (with consent): If you opt in, we may use your email to send you newsletters, promotions, or information about new features.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Data Storage and Security

Your data is stored securely in cloud servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

Free accounts are limited to 100MB of storage space for 3D models and related content, while Premium accounts have access to 10GB of storage. We retain your account information and content for as long as your account is active.

While we take reasonable measures to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for the following purposes:

• Essential Cookies: Required for the operation of our Service, such as session management and authentication.
• Preference Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how users interact with our Service.
• Marketing Cookies: To deliver more relevant advertisements (if you've consented to marketing communications).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, and hosting services.
• Public Display: When you embed your 3D models on websites, those models become accessible to users visiting those websites.
• Business Transfers: If 3DBae is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of 3DBae, our users, or others.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request copies of your personal information we hold.
• Correction: You can request that we correct inaccurate information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request that we transfer your information to another organization or directly to you.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at connect@3dbae.com.

8. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

For significant changes, we will provide a more prominent notice, such as an email notification. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
$connect@3dbae.com